Process Automation Case Studies:
Hiring Workflow Automation (Professional Services)
Client Profile
Professional services firm | 55 employees | COO-led operations | Distributed teams
The Executive Problem
Hiring was slowing delivery. Roles stalled mid-process, interview feedback varied across teams, and candidates frequently dropped out due to long response times. Leadership believed the issue was talent availability, but lacked visibility into where hiring was actually breaking down. The real issue wasn’t the market, it was workflow friction and unclear ownership.
What We Did
We partnered with operations leadership to redesign the end-to-end hiring workflow. This included mapping the current process, identifying bottlenecks and decision delays, clarifying ownership at each stage, and implementing lightweight automation to reduce manual coordination and follow-ups.
The Outcome
- Faster, more predictable hiring cycles
- Reduced candidate drop-off
- Improved confidence in hiring decisions
- A repeatable hiring workflow aligned to growth
- Hiring became a disciplined operating function instead of a recurring fire drill.
Hiring Workflow Automation (Construction / Design-Build)
Client Profile
Design-build construction firm | 35 employees | Owner-Operator led | Project-based growth
The Executive Problem
Hiring struggled to keep pace with new projects. Field and project leadership needed talent quickly, but hiring decisions were reactive, inconsistent, and often delayed by approvals and scheduling conflicts. Missed hires directly impacted project timelines and margins. Leadership needed speed without sacrificing reliability.
What We Did
We redesigned the hiring workflow to match the reality of project-driven operations. We streamlined intake and approval steps, clarified decision authority between field leaders and executives, reduced unnecessary interview layers, and introduced automation to accelerate scheduling and communication.
The Outcome
- Faster hiring aligned to project start dates
- Reduced delays caused by approval bottlenecks
- Improved alignment between field leadership and executives
- A hiring process built for project-based scaling
- Hiring stopped being a bottleneck and became an enabler of execution.
Custom AI-Native Hiring Tools - Candidate Assessment
Client Profile
Growth-stage technology company | 45 employees | Functional leaders hiring specialized roles
The Executive Problem
Candidate evaluation was subjective and difficult to compare across interviewers. Resumes, interviews, and notes produced volume, but not clarity. Decisions relied heavily on instinct, slowing hiring and increasing risk. Leadership didn’t want another platform - they needed better signal.
What We Did
We designed and built a custom AI-native candidate assessment tool tailored to the company’s environment. The tool analyzed resumes, profiles, and interview notes to surface structured summaries and directional scoring, helping leaders qualify candidates faster and more consistently.
The Outcome
- Faster candidate qualification and comparison
- More consistent interview feedback
- Increased decision confidence without added process
- High adoption due to simplicity and focus
- Hiring decisions improved without enterprise software or engineering overhead.
