What’s Your AI Persona? Understanding the 5 Types of AI Users in Your Workforce. 🚀 🕴 👩
#AI #GenAI #FutureOfWork #HRTech #ITInnovation #TalentStrategy
In the race to adopt AI and GenAI, it’s clear that employees aren’t experiencing these technologies in the same way. According to recent research by Slack, 2 out of 3 employees have never used AI at work. Understanding the five AI personas could help create a wider AI adoption across your teams.
Here’s a quick breakdown of the personas and how to engage them:
- The Maximalist: These AI evangelists (30%) are all in and ready to lead. Give them a platform to share the ways they are using AI with their colleagues.
- The Underground: Quiet AI users (20%) are using AI on the sly. A culture of open experimentation and learning should bring them forward to sharing.
- The Rebel: Skeptics (19%) view AI as a threat. They need support to see AI as a tool that enhances, not replaces, their work.
- The Superfan: Big fans (16%) are cheering from the sidelines. They need exciting use cases & intuitive hands-on training to dive deeper into AI’s capabilities.
- The Observer: Indifferent but curious (16%), this group needs small, tangible, personally high value use cases to explore AI's benefits.
AI adoption isn’t one-size-fits-all. Whether you’re an HR or IT leader, try to identify these personas within your team and tailor your engagement strategy accordingly. Start with clear guidance, foster a space for experimentation, and empower employees to share their AI experiences.